Privacy Policy

ProPlumb USA ("we," "us," or "our") operates a lead generation service that connects homeowners and businesses with independent plumbing contractors across the United States. This Privacy Policy explains how we collect, use, share and protect information when you use our website or submit a service request.

We may collect the following types of information:

• Contact information you provide such as name, phone number, email address and ZIP code.
• Service request details such as the plumbing issue you describe and the type of service requested.
• Automatically collected information such as IP address, browser type, device information, referring URLs and pages viewed.
• Cookies and similar technologies used to remember preferences and measure site performance.

• To match your request with independent plumbing contractors in your area.
• To contact you by phone, text message or email regarding your request.
• To operate, maintain and improve our website and services.
• To prevent fraud, enforce our terms and comply with legal obligations.

We share information you submit with independent service providers in our network so they can respond to your request. We may also share information with service partners who help us operate our website (such as hosting, analytics and communication providers), and when required by law or to protect our rights.

We do not sell personal information for monetary consideration.

By submitting a request or providing your phone number, you agree that we and the independent contractors we work with may contact you by phone call, text message (including SMS) or email at the number and address provided, using automated technology, for the purpose of responding to your request. Consent is not a condition of any purchase. Message and data rates may apply. You can opt out at any time by replying STOP to text messages or by contacting us.

Our website uses cookies and similar technologies to remember your preferences, measure performance and understand how visitors interact with our pages. You can control cookies through your browser settings. Disabling cookies may affect parts of the site.

Our site may link to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing information.

We retain information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations and enforce agreements. We use reasonable administrative, technical and physical safeguards to protect the information we process. No method of transmission over the Internet is fully secure.

Depending on your state of residence, you may have the right to access, correct or delete personal information we hold about you, opt out of certain sharing, and not be discriminated against for exercising your rights. To submit a request, contact us using the details below.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.

Questions about this Privacy Policy? Call +1 (833) 804-4904 or use the contact form.